Customer Stories
See how community newspapers are growing with CJP
Case Study
Cleaning Up an Inherited Mess
New owners inherited a subscriber list in chaos - multiple systems, poor records, and almost half the subscribers receiving papers without paying. CJP consolidated everything into one system, cleaned up the ghost subscribers, and saved the paper $6,800 per year.
Read the full story →
"Instant upload to Facebook, sending out emails and text alerts—all with just checking a box—has saved our small staff a lot of time which has been quite valuable. Our readers love instant access through breaking news texts and the convenience of subscribing online!"
Gina Langston
The Vedette
Case Study
Cleaning Up Ghost Subscribers
A routine list audit uncovered 400 "ghost subscribers" costing thousands in wasted print and postage. A targeted win-back campaign recovered $4,000 in recurring revenue and cut $3,000 in annual costs.
Read the full story →
"The program is simple to learn, and easy to navigate. Employees here use all of the various components of CJP with ease."
Karen Tate
The Coalfield Progress
Case Study
Escaping the Dot Matrix
An aging dot matrix printer was holding The Courier hostage - unreliable, impossible to maintain, and requiring hours of babysitting each week. CJP specced out a modern replacement and managed the entire transition without disrupting a single mailing.
Read the full story →
"We used to keep our subscribers in a spreadsheet, and we had an employee who was amazing at screwing it up regularly. The subscriber area in CJP is simple enough that even our technology-averse office manager in her 70s loves it. Posting articles is also very easy. We are certainly saving compared to what we were paying previously."
Nikki Meyer
Truman Tribune
Case Study
Fixing Slow Mail Delivery
A new publisher inherited a delivery nightmare - subscribers just 30 minutes away were waiting days or weeks for their papers. CJP navigated the USPS bureaucracy on his behalf, and now 100% of surveyed subscribers are happy with delivery.
Read the full story →
"The CJP system is very user-friendly and we use it numerous times on a daily basis."
Thad Requet
The Shelbina Weekly
Case Study
From Spreadsheets to Autopilot
The Georgia News Trust was managing subscribers across spreadsheets and outdated software nobody fully understood. CJP sent a representative to each newspaper location in person, exported every record, and transitioned them to a modern system - without burdening their staff.
Read the full story →
"Before we started using CJP, I was struggling to keep up with circulation, getting renewals out, on top of keeping up a website, and publishing a weekly paper. Now I can do what I need to do with the paper and have peace of mind knowing the renewals are handled."
Aimee Wilson
The Blount Countian
Case Study
Making Two Platforms Work as One
The Hays Free Press loved their website but needed print subscription management. CJP built a custom integration with their existing vendor so both systems work as one - no duplicate data entry, no compromises.
Read the full story →
"Lets us not worry about subscription management on a daily basis."
Jeff Van Hee
Van Hee Media
Case Study
Recovering a Revoked Permit
A publisher bought what he thought was a turnkey newspaper - only to discover the periodical permit had been revoked months earlier. CJP navigated the reinstatement process from start to finish, saving the publication 40% on weekly mailing costs.
Read the full story →
"By managing subscriptions, we have improved retention, increasing our revenue. Online subscriptions have increased more than three times what we had before."
Jen
Kiowa County Democrat
Case Study
Rescuing a Failing Print Line
Failing equipment and unsupported software had a Georgia print operation applying labels by hand and missing deadlines. CJP went on-site, tapped our network, and found a local supplier who got them back up and running with modern equipment and ongoing support.
Read the full story →
"Having the product has streamlined our operations. CJP handling our subscriptions and sending out renewal notices to customers has helped us focus on advertising."
Kaci Wallace
SA Tribune
Case Study
When the USPS Went Down on Christmas Eve
When the USPS e-filing system went down on Christmas Eve, publishers were stuck at the office with no way to submit their mailings. CJP identified the outage early, coordinated directly with the USPS, and got every clients papers out the door - on time.
Read the full story →
"Just makes life easier!"
Melody Metzger
Lamar Democrat