Case Study
Rescuing a Failing Print Line
Failing equipment and unsupported software had a Georgia print operation applying labels by hand and missing deadlines. CJP went on-site, tapped our network, and found a local supplier who got them back up and running with modern equipment and ongoing support.
The Problem
The Georgia News Trust prints newspapers across the state - but their production line was falling apart. The computer running their label printer was ancient, the software was no longer sold or supported, and the only person who could troubleshoot it charged exorbitant hourly fees.
Then the print head started failing. Labels had to be applied by hand, burning through labor hours and putting press deadlines at risk. They needed a fix - fast.
The Solution
CJP went on-site to assess the situation and identify exactly what needed replacing.
We tapped our network of printers until we found one running a similar setup, then got photos and specs of their equipment. From there, we located a supplier just two hours away who could provide the replacement hardware, train the team on new software, and offer ongoing support for future issues.
The Georgia News Trust went from unsupported and scrambling to fully equipped with local backup.
The Results
The new equipment eliminated the manual label application that was eating up labor hours. Modern software means fewer errors and no more expensive emergency support calls. Deadlines are back on track.